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RESPONSIBILITY:
Will supervise day-to-day operation of ServCARE Solutions Cebu - repair center for Samsung, Nokia and BlackBerry mobile phone located at Robinson's Cybergate Cebu City QUALIFICATIONS:- Male or Female - Preferably with experience as Supervisor in service industry ( repair service industry, an advantage ) - Graduate of any 4 year course - Willing to work following mall hours schedule |
Archive for February 2014
Center Supervisor for Authorized Cellphone Repair Center in Cebu
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Center Supervisor
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Customer Service Associate in Cebu
VCCLink is looking for aspiring Call Center Agents who are willing to give out the best of their skills and competencies for career development as well as for future company advancement Key Accountabilities- Attend to customer calls with a friendly and positive voice and provide outstanding service to customers throughout the duration of the call. - Listens, probes and analyses to determine underlying needs of customer concerns. - Patiently hears out the customers and rectify customer concerns. Projects promptness and politeness while attending to customers. |
Account Specialist (Cebu)
Requirements
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| How to apply: | email your resume to: donna.yam.gacula@gmail.com |
| Company: | Asia Resources Inc. |
| Contact: | Donna Yam Gacula |
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Account Specialist
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Flash Developer (Cebu Based)
Key responsibilities:• Platform API integration (Application Programming Interface) from client FLAs
• Creative Production from PSDs (Photoshop documents )and other files • Resizes of ad units • Revisions of ad units • Compile KPI report for Team Lead • Other duties as assigned |
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Flash Developer
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TechDiv Specialist (Cebu Based)
Duties and Responsibilities
Role: To provide pre and post-translation technical assistance throughout the company, by preparing complex files for translation/final delivery. Conversions, word counts and DTP • PDF to Word conversions; • Trados word counts; • XTM word counts; • Website word counts; • XTM ready segmentation; • Preparing complex files for translation/delivery (po., xml, html, properties, strings, delimited, etc.); • Advising PMs/AMs on quote time required for DTP; • Providing support for complex quote requests (Framemaker, InDesign, properties, strings, XML, po, etc.); XTM and TMs |
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TechDiv Specialist
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Process Manager Mandarin Support (Cebu Based) - URGENT!
Responsibilities• Ensures that processes are standardized and are compliant
• Ensures that metrics are achieved and does multiple times a day of reviewing the internal metrics and do revisions when necessary • Provides root cause reasons and possible solutions to identified issues • Ensures that identified issues are reported to respective stakeholders within 24 hours from receipt • Sets realistic timelines for resolution of issues identified • Provides updates and/or do follow-ups on identified action items on a regular basis • Uses reconciliation reports to highlight and resolve issues with payment, credit notes, refunds and claims. • Proactively provides relevant information (due dates of rates; changes made to any process or procedure; etc.) to the Logistics Service Provider and client (if applicable) within SLA |
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Process Manager
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Process Manager Japanese Support (Cebu Based)
Responsibilities
• Ensures that processes are standardized and are compliant • Ensures that metrics are achieved and does multiple times a day of reviewing the internal metrics and do revisions when necessary • Provides root cause reasons and possible solutions to identified issues • Ensures that identified issues are reported to respective stakeholders within 24 hours from receipt • Sets realistic timelines for resolution of issues identified • Provides updates and/or do follow-ups on identified action items on a regular basis • Uses reconciliation reports to highlight and resolve issues with payment, credit notes, refunds and claims. • Proactively provides relevant information (due dates of rates; changes made to any process or procedure; etc.) to the Logistics Service Provider and client (if applicable) within SLA • Reviews open and in progress status of requests daily • Ensures that hand-off requests are on time and to the correct team • Ensures that requests are processed within SLA • Ensures that deliverables are met on time, in quality and within budget for the contracted managed service |
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Process Manager
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Thai Finance Support (Cebu Based)
General Description of Tasks and Duties:
• Supports the delivery of daily business operations and the Finance and Accounting Operations teams, particularly for language dependent processes performed for the subsidiary client based in Thailand. • Performs occasional client interaction verbally or through correspondence. • Conducts occasional language training with his/her team members to increase language proficiency and contribute in process stabilization, continuous improvement and increased customer satisfaction. |
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Finance Support,
Thai Finance Support
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Vietnamese Finance Support (Cebu Based)
General Description of Tasks and Duties:
• Supports the delivery of daily business operations and the Finance and Accounting Operations teams, particularly for language dependent processes performed for the subsidiary client based in Vietnam. • Performs occasional client interaction verbally or through correspondence. • Conducts occasional language training with his/her team members to increase language proficiency and contribute in process stabilization, continuous improvement and increased customer satisfaction. |
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Vietnamese Finance Support
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Talent Management Specialist (Cebu Based)
Responsibilities
• Provides a range of services to the leadership team on the development and implementation of key strategies and training for creating and sustaining a high performing organization. • Works collaboratively with key stakeholders to ensure business planning, performance monitoring and performance management processes inform and support each other and lead to continuous improvement of organizational performance. • Creates and implements staff development programs that support the organization’s succession planning objectives and foster a highly effective management and leadership structure • Designs, develops, coordinates, implements and delivers and evaluates training programs that support organization objectives and are aligned with the organization’s business plan. Trains trainers and assures instructional quality and appropriate content of subject matter experts and contract trainers. • Provides coaching, facilitation, team development, whole systems analysis, process reengineering and organization development services in consultation with leaders and key stakeholders to implement organization improvement initiatives and assure alignment with the organization’s strategic plans. Manages the work of outside consultants when used. • Develops and implements manager and staff development programs that support the organization’s succession plan | |
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Talent Management Specialist
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HR Generalist (Cebu Based)
*REQUIREMENTS:*• Graduate of Psychology, Behavioral Science, Human Resource Management, Industrial Engineering or any other related courses
• Should have at least 4-5 years working experience in HR • Excellent knowledge and exposure in all MS Office applications most especially in MS Excel • Excellent written and verbal communication skills • Excellent oral presentation and facilitation skills • Proactive and keen to details • Flexible with different shifts • Should be a resident in Cebu/Cebu City | |
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HR Generalist,
HR Officer,
HR personnel,
HR staff
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New Accounts Clerk(PENBANK INC. A.S Fortuna Branch)
Minimum Qualification:1. Preferably female;
2. Not more than 26 years old; 3. Graduate of Business/Accounting Course; 4. Experience is an advantage but not required. We accept/cater fresh graduates for entry level positions; 5. Graduates from nearby or local but reputable academic institutions; 6. Residence of Cebu City and/or nearby Cities and Provinces; 7. With an average academic performance; | |
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New Accounts Clerk
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On Call - Technical Support Engineer (Cebu)
| Qualifications | |
• Graduate of Computer Engineering, Computer Science, BSIT or other related fields.
• With experience in the following is an advantage: Installation and Troubleshooting of PC, Macintosh and peripherals, routers, switches and hubs, modems and other LAN facilities | |
