CrewBloom Reinvents the Outsourcing Industry

With the BPO industry booming within the last few decades and introducing new kinds of technology in the workplace, the businesses and the working environment are bound to change for the better.
Outsourcing used to be all about call centers where businesses hire agents to take their calls for them regardless of location. Most of the time, these call center agents and their offices are located in countries like India, China, Malaysia and the Philippines. These Asian countries are some of the leading BPO hubs in the world because of lower rates, higher manpower and majority of them speak good English. Nowadays, it’s not just the big companies that need to outsource workers but even micro, small and medium enterprises (MSMEs) as well.
A premier outsourcing destination for its proven track record of high quality output and lower wages compared to western countries, Philippines is a breeding ground for highly-educated professionals with native-level command of the English language and experience working sales and customer success for international brands that empower them to compete in global markets.

CrewBloom started to help the US-based MSMEs who are looking at outsourcing workers by connecting the businesses needs and where to get it. They found a more affordable and efficient way to make other businesses more profitable by providing them with top-tier Filipino professionals to join their sales and customer service teams. CrewBloom created a better, easier and cost-efficient way to grow companies with the best outsourced professionals who love what they do.
Founded by an entrepreneur based in New York Brianna Carney, with the help of co-founder Kate Ringcodan, a tenure in the business development and recruitment in the Philippines, CrewBloom  streamlines the outsourcing process by giving clients the opportunity to be able to pick any of the company’s remote workers talent pool.
CrewBloom has dedicated itself to getting U.S. companies the quality human capital they need to evolve for just a fraction of a cost and minus the risks.
With a 100% remote model, U.S. companies enjoy up to 70% overhead costs, not having to spend on infrastructure, technology, taxes, and healthcare benefits.
This remote setup also achieves employee retention and consistent performance by affording remote-ready contractors work-life balance for increased productivity and efficiency. CrewBloom solves the lack of humanity in Philippine call center environments by providing work flexibility and compensation that recognizes success and rewards hard work.
As an environmental advocate, CrewBloom’s remote model reinvents the way businesses and contractors create by lessening carbon footprint.
Remote is well on its way to be the workplace of the future and clients can have the chance to get ahead of the curve by adapting this new way of outsourcing with CrewBloom.

Source : https://crewbloom.com/crewbloom-reinvents-the-outsourcing-industry/

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SR. ACCOUNT OFFICER (Davao, Cebu)


Qualifications:
• Business-related degree
• At least 3 years experience in credit evaluation and monitoring
• Experienced in loan restructuring
• Possesses CS Professional Eligibility
• With at least 16 hours relevant training
• Willing to travel

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2D/3D CG Animator / Visualizer / Renderer Wanted


Company: Tarsier MultiMedia

Come join our fast growing team of young professionals and come work in an inspiring relaxed environment with plenty of opportunity to grow!

Our company is a multidisciplinary multimedia studio specialized in the Highest Quality rending and presentations possible.

for 3D: Experience with 3dsMax / Vray a must, Photoshop/ Sketchup a big +
for 2D: Photoshop/ Illustrator / Indesign for 2D Aplicants
For Animators: Photoshop /Flash/ Aftereffects / Premiere

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Administrator (2)


 Qualifications:
• Female, 23-35 years old
• CPA /Graduate of any Accounting course
• Must be knowledgeable with Accounting procedures
• Willing to work in a fast-pace working environment
• With experience in handling administrative work
• Able to do multi-tasking
• Can work under pressure

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Center Supervisor for Authorized Cellphone Repair Center in Cebu


RESPONSIBILITY:
Will supervise day-to-day operation of ServCARE Solutions Cebu - repair center for Samsung, Nokia and BlackBerry mobile phone located at Robinson's Cybergate Cebu City

QUALIFICATIONS:- Male or Female
- Preferably with experience as Supervisor in service industry ( repair service industry, an advantage )
- Graduate of any 4 year course
- Willing to work following mall hours schedule

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Customer Service Associate in Cebu


VCCLink
is looking for aspiring Call Center Agents who are willing to give out the best of their skills and competencies for career development as well as for future company advancement


Key Accountabilities- Attend to customer calls with a friendly and positive voice and provide outstanding service to customers throughout the duration of the call.
- Listens, probes and analyses to determine underlying needs of customer concerns. - Patiently hears out the customers and rectify customer concerns. Projects promptness and politeness while attending to customers.

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Account Specialist (Cebu)

Requirements
  • 2 years experience
  • Knowledgeable in Field Sales
  • With good communication skills
  • Willing to be assigned in Cebu City
How to apply:email your resume to: donna.yam.gacula@gmail.com
Company:Asia Resources Inc.
Contact:Donna Yam Gacula

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Flash Developer (Cebu Based)

Key responsibilities:• Platform API integration (Application Programming Interface) from client FLAs
• Creative Production from PSDs (Photoshop documents )and other files
• Resizes of ad units
• Revisions of ad units
• Compile KPI report for Team Lead
• Other duties as assigned

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TechDiv Specialist (Cebu Based)

Duties and Responsibilities
Role: To provide pre and post-translation technical assistance throughout the company, by preparing complex files for translation/final delivery.

 Conversions, word counts and DTP
• PDF to Word conversions;
• Trados word counts;
• XTM word counts;
• Website word counts;
• XTM ready segmentation;
• Preparing complex files for translation/delivery (po., xml, html, properties, strings, delimited, etc.);
• Advising PMs/AMs on quote time required for DTP;
• Providing support for complex quote requests (Framemaker, InDesign, properties, strings, XML, po, etc.);
 XTM and TMs

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Process Manager Mandarin Support (Cebu Based) - URGENT!

Responsibilities• Ensures that processes are standardized and are compliant
• Ensures that metrics are achieved and does multiple times a day of reviewing the internal metrics and do revisions when necessary
• Provides root cause reasons and possible solutions to identified issues
• Ensures that identified issues are reported to respective stakeholders within 24 hours from receipt
• Sets realistic timelines for resolution of issues identified
• Provides updates and/or do follow-ups on identified action items on a regular basis
• Uses reconciliation reports to highlight and resolve issues with payment, credit notes, refunds and claims.
• Proactively provides relevant information (due dates of rates; changes made to any process or procedure; etc.) to the Logistics Service Provider and client (if applicable) within SLA

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Process Manager Japanese Support (Cebu Based)

Responsibilities
• Ensures that processes are standardized and are compliant
• Ensures that metrics are achieved and does multiple times a day of reviewing the internal metrics and do revisions when necessary
• Provides root cause reasons and possible solutions to identified issues
• Ensures that identified issues are reported to respective stakeholders within 24 hours from receipt
• Sets realistic timelines for resolution of issues identified
• Provides updates and/or do follow-ups on identified action items on a regular basis
• Uses reconciliation reports to highlight and resolve issues with payment, credit notes, refunds and claims.
• Proactively provides relevant information (due dates of rates; changes made to any process or procedure; etc.) to the Logistics Service Provider and client (if applicable) within SLA
• Reviews open and in progress status of requests daily
• Ensures that hand-off requests are on time and to the correct team
• Ensures that requests are processed within SLA
• Ensures that deliverables are met on time, in quality and within budget for the contracted managed service

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Thai Finance Support (Cebu Based)

General Description of Tasks and Duties:
• Supports the delivery of daily business operations and the Finance and Accounting Operations teams, particularly for language dependent processes performed for the subsidiary client based in Thailand.
• Performs occasional client interaction verbally or through correspondence.
• Conducts occasional language training with his/her team members to increase language proficiency and contribute in process stabilization, continuous improvement and increased customer satisfaction.

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Vietnamese Finance Support (Cebu Based)

General Description of Tasks and Duties:
• Supports the delivery of daily business operations and the Finance and Accounting Operations teams, particularly for language dependent processes performed for the subsidiary client based in Vietnam.
• Performs occasional client interaction verbally or through correspondence.
• Conducts occasional language training with his/her team members to increase language proficiency and contribute in process stabilization, continuous improvement and increased customer satisfaction.

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Talent Management Specialist (Cebu Based)

 
Responsibilities 
• Provides a range of services to the leadership team on the development and implementation of key strategies and training for creating and sustaining a high performing organization.
• Works collaboratively with key stakeholders to ensure business planning, performance monitoring and performance management processes inform and support each other and lead to continuous improvement of organizational performance.
• Creates and implements staff development programs that support the organization’s succession planning objectives and foster a highly effective management and leadership structure
• Designs, develops, coordinates, implements and delivers and evaluates training programs that support organization objectives and are aligned with the organization’s business plan. Trains trainers and assures instructional quality and appropriate content of subject matter experts and contract trainers.
• Provides coaching, facilitation, team development, whole systems analysis, process reengineering and organization development services in consultation with leaders and key stakeholders to implement organization improvement initiatives and assure alignment with the organization’s strategic plans. Manages the work of outside consultants when used.
• Develops and implements manager and staff development programs that support the organization’s succession plan

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HR Generalist (Cebu Based)

 
*REQUIREMENTS:*• Graduate of Psychology, Behavioral Science, Human Resource Management, Industrial Engineering or any other related courses
• Should have at least 4-5 years working experience in HR
• Excellent knowledge and exposure in all MS Office applications most especially in MS Excel
• Excellent written and verbal communication skills
• Excellent oral presentation and facilitation skills
• Proactive and keen to details
• Flexible with different shifts
• Should be a resident in Cebu/Cebu City

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New Accounts Clerk(PENBANK INC. A.S Fortuna Branch)

Minimum Qualification:1. Preferably female;
2. Not more than 26 years old;
3. Graduate of Business/Accounting Course;
4. Experience is an advantage but not required. We accept/cater fresh graduates for entry level positions;
5. Graduates from nearby or local but reputable academic institutions;
6. Residence of Cebu City and/or nearby Cities and Provinces;
7. With an average academic performance;

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On Call - Technical Support Engineer (Cebu)

 Qualifications
• Graduate of Computer Engineering, Computer Science, BSIT or other related fields.
• With experience in the following is an advantage:

Installation and Troubleshooting of PC, Macintosh and peripherals, routers, switches and hubs, modems and other LAN facilities

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Female Data Verification Agents

We are looking for hardworking, resourceful, and confident individuals with dynamic personality, who pay attention to details and are flexible in work schedules.

Basic Salary = 15,000 NET Guaranteed !

Qualifications:

Must have minimum of 6 months outbound/ inbound call center experience
Excellent in English communications - both written and oral

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Accenture Customer Service Representatives-Cebu

Accenture is one of the world's leading management consulting, technology services and outsourcing companies. We have 178,000 people in 49 countries and work with clients in nearly every major industry worldwide, including 91 of the FORTUNE Global 100 companies and over 2/3 of the FORTUNE Global 500 companies. The sheer scale of capabilities and client engagements differentiates what we do from most other companies. Many of our clients are global organizations, so we craft solutions and build systems that affect companies around the world - creating the infrastructure of business today. We know better than most how to mobilize the right people, skills, alliances and technologies to deliver innovation and results that create high-performance businesses.

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Recruitment Specialists

 
StaffRIGHT Solutions Inc. is the leading outsourced recruitment, training and consulting solutions provider for the call center industry today. With over 15 years of global contact center experience, we are committed to provide you with the right job tailored to your needs and qualifications. Our growing list of top local and international clients ensures you of the best career options in the industry.

REQUIREMENTS:
  • Candidate should be a college graduate of Marketing, Communications or other related courses 
  • Have excellent English Communication Skills 

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